Terms and Conditions

Thermal Land Shuttle (including their respective employees, agents, officers and directors) exclude, to the fullest extent possible under law, all and any liability for any loss, damage or injury (whether direct or indirect or consequential, however arising) suffered by the Guest or any person associated with the Guest in relation to the booked activity. 

All activities have elements of risk and all guests undertaking any Activity do so voluntarily and at their own risk. To the extent permitted by applicable laws, all warranties, representations and implied terms are also excluded. All Guests agree to adhere to any instructions in relation to the Activity from the Operator at all time. 

These terms are subject to rights and remedies you have under the Consumer Guarantees Act 2003. 

Cancellation Policy

Thermal Land Shuttle reserves all rights to cancel any Tour at its discretion for (but not limited to) any of the following reasons:

a) waterway, road or weather conditions;

b) any other circumstances which are beyond the reasonable control of Thermal Land Shuttle.

If Operator cancels a full refund will be provided. 

Bookings can be cancelled up to 48 hours prior to departure with no charge. 

Bookings cancelled between 24 and 48 hours before the departure time will be charged 50%. 

There will be no refunds within 24 hours of departure unless the Operator cancels the activity due circumstances stated above.