Whakaari/White Island tragedy
Our thoughts are with the people affected by the Whakaari/White Island Tragedy.
On the afternoon of Monday, 9 December Whakaari/White Island, a popular place to visit via boat or helicopter in our region (Bay of Plenty), erupted, killing 20 people.
This is a great tragedy for all those involved and our hearts go out to everyone who has been impacted. The tourism industry in New Zealand is a tight knit industry and we know the operators involved will be devastated by what has happened.
In light of the events, we have reviewed our operations and continue to operate keeping passengers and visitors safety in the fore front of everything we do. We actively adhere to the Health & Safety regulations and are certified by Qualmark.
We do visit active geothermal areas, however deem risks to visitors to be manageable as long as people follow instructions and keep to pathways. We also only work with reputable providers.
Waitomo Adventures operates under the Adventure Tourism regulations and are certified with WorkSafe via QualWorx.
What our other guests have said
"We wanted to visit some caves and see the Glow-worms. Thermal Shuttle was recommended by a large outfit in Auckland. They were right! Thomas was on time and a delight! He shared many facts about the thermal activities in the area. Enjoyed everything about our full day trip. We had a car...
Donna, Florida
I thought we were just paying for a drive to a thermal destination so I was bowled over when our driver started his super informative and entertaining description of the landscape we passed and even pulled over for special photo ops. Akira you are fabulous!! Thank you for a wonderful day out!
Kat, Canada
We had an amazing day touring Wai-O-Tapu and Waimangu. Our shuttle was on time and well organized. Our guide, Akika, was incredible. As we were visiting during the off-season and were the only family on his shuttle he took us to a few extra spots along the way, some of which were the highlight...
Anne, Canada